Shipping policy

This Shipping Policy describes how orders are processed, shipped, and delivered for purchases made on shopperholic.biz within the United States.

1. Shipping destinations

  • We currently ship orders exclusively within the United States.

  • We do not offer international shipping at this time. Orders placed with delivery addresses outside the U.S. will be cancelled or rejected.

2. Processing time

  • Orders are typically processed within 1–3 business days after payment is confirmed, excluding weekends and U.S. public holidays.

  • During peak periods, launches, or promotions, processing times may be slightly longer.

3. Shipping methods and delivery times

We use reputable carriers that comply with U.S. regulations for shipping perfumes and other fragrance products. Transit times are estimates and may vary based on destination and carrier delays.

Typical delivery estimates (after processing):

  • Standard ground shipping: 3–7 business days.

  • Expedited options may be offered at checkout when available.

Perfumes may ship by ground only due to hazardous materials regulations (flammable contents). This may affect available shipping options and delivery times.

4. Shipping rates

  • Shipping costs are calculated and displayed at checkout based on order value, weight, and shipping destination.

  • Any promotions such as “Free Shipping” will be clearly indicated on the website, including applicable conditions (minimum cart value, limited time offers, etc.).

5. Shipment confirmation and tracking

  • Once your order has shipped, you will receive a shipment confirmation email containing tracking information, if available from the carrier.

  • Tracking updates are managed by the carrier and may take some time to appear after the label is created.

6. Shipping restrictions

Due to carrier and safety regulations for perfumes and flammable products, the following restrictions may apply:

  • Certain addresses (such as some P.O. boxes, military addresses, or remote locations) may not be eligible for delivery or may require additional time.

  • We reserve the right to refuse shipment of specific products or orders that do not comply with carrier or legal requirements.

We do not ship internationally or to countries outside the United States.

7. Delays, lost, or stolen packages

  • We are not responsible for delays caused by carriers, weather conditions, natural events, or other circumstances beyond our control.

  • If a package is marked as delivered by the carrier but you have not received it, please check with neighbors and your local carrier office first. If the package cannot be located, contact us for assistance and we will cooperate with the carrier’s investigation.

  • Claims for lost or missing packages must be submitted within a reasonable time from the expected delivery date.

8. Damaged shipments

If your order arrives damaged:

  • Keep the original packaging and products.

  • Contact us as soon as possible with your order number and clear photos of the outer box, inner packaging, and the damaged items.

  • We will review the case and may arrange a replacement, partial refund, or other appropriate solution in line with our Return and Refund Policy.

9. Contact information

For any questions related to shipping, please contact us: